Zoom
Company Profile
Zoom’s mission is to provide one platform that delivers limitless human connection.
Products and Services
- Zoom Workplace: An AI-powered, open collaboration platform built for modern work, that includes collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more.
- Zoom Business Services: For sales, marketing, and customer care teams, including an AI-powered Contact Center, Virtual Agent, and more to strengthen customer relationships throughout the customer lifecycle.
Top 3 Benefits
- AI-Powered Total Experience: Fully native and integrated Unified Communications and Contact Center to bring Employee Experience and Customer Experience together
- Streamlined Communications with AI-powered tools that work together effortlessly in a single app to reduce communication silos, keep projects moving forward, and empower global and dispersed workforces
- Seamless and Personalized Customer Experiences to deliver better business outcomes including happier customers, increased CSAT and reduced customer churn with one platform for all your customer communications
