Yoummday
Company Profile
Build your flexible CX team within hours, scale up and down as needed and save costs by using a global talent pool and a price-per-performance pricing model.
Products and Services
- Technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace.
- Companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO.
- yoummday agents support 30+ languages and are located in 50+ countries and growing.
- Managed Service: Use yoummday’s experienced operations personnel to recruit and manage your CX team.
- Self-Service: Recruit and manage your own CX team.
- 70+ Fortune 500 and DAX-listed companies already outsource with yoummday. These include: Telefónica, E.ON, flaconi, Aroundhome, Deichmann.
Top 3 Benefits
- Scalability – Scale your outsourced CX team (sales and customer agents) up or down in a matter of hours as business needs require.
- High-quality freelance CX agents – Only 8% of applicants are accepted onto the platform.
- Affordability – Price-for-performance payment model, zero recruitment costs, find the perfect freelancers at your ideal price point from all over the world.
Learn More About
Case Study – 24/7 Inbound Customer Care
Case Study: Scalable Sales and Support for a SaaS Startup
Case Study: Fully Flexible Customer Care and Technical Support
