COMPANY PROFILE
Next-Gen After-Sales Support
TeamViewer provides seamless 360° remote support with AR-based capabilities to resolve any machine issue with ease. Leverage TeamViewer remote connectivity and AR for after-sales support services that will blow your competition out of the waters!
PRODUCTS AND SERVICES
- Sell Your Machines with Built-In Remote Software Support: TeamViewer offers you to sell your machines with built-in advanced remote support technology so your remote experts can impress your customers by accessing and supporting the machine they bought from you the very moment they need your help.
- Stand Out with Instant Remote Expert Machine Support: We also empower remote experts to guide your customers’ on-site personnel to instantly fix any machine they bought from you in case it malfunctions. With our remote support “See-What-I-See” video call, non-technical on-site personnel get proper and instant remote expert guidance to fix the issue in a matter of minutes.
- Really Excel with AR-Powered Factory Workflow Support: On top of that we support your on-site factory workers with augmented reality-powered workflow guidance so that technical issues are avoided in the first place or fixed before the product even reaches the customer.
Top 3 Benefits
- Open new revenue streams: Charge a premium for outstanding after-sales support services.
- Offer customers faster, more competitive after-sales: Customers value a machine that always works and instantly gets fixed in the event of an issue.
- Empower knowledge sharing: Experts are few and far between – empower yours to instantly share their insights with customers and colleagues independent of location
