Sandsiv+
Company Profile
Advanced Voice of the Customer (VoC) enterprise software solution to manage the customer experience (CX) of large B2C organisations.
Products and Services
- Collection of direct, indirect, and inferred customer & consumer feedback and data from a wide range of internal and external sources
- Quick and accurate Analysis of unstructured feedback and data from disparate data streams
- Integration with client’s internal IT ecosystem
- Action based on the derived insights at an operational and strategic level
- Measurement of aggregate customer information against standard and/or customized KPIs
- Allows strict compliance with Data Privacy regulation requirements
Top 3 Benefits
- Modern IT Architecture – Full scalability, maximum flexibility, and security
- AI powered feedback Analytics – Augmented Natural Language Processing (NLP) and Deep Machine Learning (DML) for faster, easier & more accurate production of actionable insights
- Leading through innovation – Fast adoption of state-of-the-art technologies and analytics
