Opia- Sales Promotion Solutions

Company Profile

www.opia.com

Innovative sales promotion solutions & alternatives to discounting. Impactful customer engagement which boosts revenue, brand preference and differentiation.

Products and Services

Omnichannel Sales Promotions: Engage customers across all touchpoints with integrated online and in-store promotional campaigns which can be run across multiple sales channels.
White Label Platform with End-to-end management: consultancy and proposition development, website design & build, receipt validation, telephone and email customer service & digital first approach.
Promotional Fraud Prevention: AI powered antifraud team lead by an accredited counter fraud expert. Ensure your budget is only spent on eligible consumers.
Fixed fee & Over Redemption Cover: Set and forget budgets, we take the risk of greater end customer participation. No more P&L impact if more consumers participate than expected.
End User Reward Programs: b2b and b2c Sales Promotions including Cashback, Rebates, digital Gift With Purchase (GWP), physical reward Gift With Purchase, Digital Rewards, Sweepstakes, Instant Win Promotions, Trade In & Trade Up Programs, SPIFF Programs, Satisfaction Guarantees, Warranty Programs, Reverse Logistics for consumer returns & Take Back, Loyalty Programs, Refer a Friend, Consumer Review Programs.
Reward Provision & Fulfilment: Wide catalogue of end user rewards includingDigital Rewards, Gift Cards, Vouchers, Digital Prepaid Cards, physical rewards Sourcing, Storage & Fulfilment (millions of rewards fulfilled per year).
Digital Transformation:
- Redemption/Validation Processes: any process where a customer or user needs to get something back (like a refund or claim) or prove something (like their identity as part of an onboarding process). We make journeys super slick and efficient.
- Transforming Customer Service and back-office processes: Ditch the old-school customer service model with lots of people and paperwork. By digitising and streamlining workflows, we save money, increase efficiency, and improve customer experience.

Top 3 Benefits

Consultative and modular approach allows us to pick and choose the right tool for the job from our broad portfolio of solutions.
Solutions for b2c & b2b brands looking to save time and effort by partnering with Sales Promotion White Label Experts, who have campaigns live in North America, EMEA and APAC.
We are trusted by some of the world’s largest Consumer Goods companies, with particular expertise in Consumer Electronics and Retailer. 18 experience and millions of end user claims fulfilled,