Nexcom
Company Profile
Reduce your CX operational costs by as much as 50%. Nexcom delivers the markets most flexible generative AI and automation platform within customer support.
Products and Services
Nexcom delivers everything you need to service your customers and reduce manual work within customer support.
Customer live support though Voice IVR or Voice based AI’s, email, messaging, chat etc. and Agent assist RPA/Workflow automation. Analytics through automated QA workflow and transcriptions technology.
Top 3 Benefits
- Reduce costs through eliminating manual labour in customer support
- Improve Customer Satisfaction through consistent and correct processing of customer inquiries
- Identify business level process issues, defective customer journeys resulting in contact as well as product issues through analytics
Learn More About Nexcom
CUSTOMER TESTIMONIALS FOR NEXCOM
- Groupon – How Groupon were able to make gains in CSAT and MSAT using RevealCX as a tool to support their QA performance improvement framework.
- Healthcare – How a Patient Support Services company exponentially increases manufacturer and patient satisfaction using RevealCX.
- Telecom – How a leading telecommunications company responds to diminishing market share using RevealCX and RevealCX Boost.
