Lakeside Software
Company Profile
Digital Employee Experience Engineering
Lakeside Software delivers experience engineering and intelligence for the digital workplace. SysTrack, our DEX platform, captures deep, continuous endpoint telemetry and turns it into contextual insights and automated actions that improve productivity, reduce mean time to resolution, and lower IT cost and risk. We help IT measure and manage experience at scale, prove outcomes, and connect end-user computing performance to business impact.
Products and Services
SysTrack, Lakeside’s DEX platform, helps you:
- Gain visibility over your entire IT estate
- Perform root cause analysis of IT incidents
- Adopt proactive IT operations
- Automate service desk operations
- Optimize hardware and software costs
- Achieve successful digital transformations (VDI, cloud upgrades, app rollouts, etc.)
- Improve experience and business productivity
Top 3 Benefits
- Improve productivity: Reduce digital friction for employees and increase IT efficiency
- Reduce IT costs: Performance-based procurement decisions unlock greater savings
- Prove IT’s impact: Connect IT actions to business outcomes to build a transformational IT org
Top 3 USPs
- Richest data: SysTrack collects 10-100X as much data as other DEX solutions
- End-to-end visibility: SysTrack supports the broadest range of operating systems and platforms
- Deep integration: SysTrack can be deployed headlessly, enriching all IT apps with DEX intelligence
