Whatfix empowers anyone, anywhere to have scalable success with the technology they use every day, achieving greater knowledge, expanding capability, and unlocking productivity for themselves and their organisations. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50% and increasing application data accuracy by 20%.

State-of-the-art AI-powered platform that spans web, mobile, and desktop applications. Recognised as a Leader in the Forrester Wave: Digital Adoption Platforms, Q4 2024, with top scores in strategy, architecture, AI/ML, innovation, and pricing (Whatfix). Whatfix has also earned distinctions as the sole “Customer’s Choice” in Gartner’s Voice of the Customer report and maintained its position as a Leader and Star Performer in the Everest Group DAP PEAK Matrix for three consecutive years (Whatfix).

Further reinforcing its authority, Whatfix was included as a “Sample Vendor” in Gartner’s 2025 Digital Adoption Solutions report (Whatfix).

PRODUCTS AND SERVICES

Digital Adoption Platform (DAP)
Whatfix Digital Adoption Platform (DAP) enables application owners to achieve quicker business
outcomes and maximize the ROI of mission-critical business applications across web, mobile,
and desktop apps by enabling users with in-app guidance, embedded workflow support, and
cross-app automation. (Whatfix).

Product Analytics
Whatfix Product Analytics helps product owners to understand product usage insights and take
quick action. Its no-code platform leverages an AI-based conversational interface to help
product owners uncover these insights and take immediate action with in-app guidance to drive
product adoption and growth.

Mirror (Simulation & AI Roleplay)
Whatfix Mirror is a simulation training platform designed for enterprise employee proficiency.
Application Simulation enables process training with interactive software replicas, while AI
Roleplay facilitates behavior training where teams practice customer-facing conversations in a
safe and controlled environment.