Talkdesk
Company Profile
Experience. A better way.
Talkdesk delivers AI-powered customer experiences, enabling enterprises to grow revenue, reduce costs, and drive efficiencies.
Products and Services
- Talkdesk Ascend: AI-powered CX applications brings the power of generative and agentic AI to any contact center.
- Industry Experience Clouds / Industry trained AI models: for Financial Services, Healthcare, Retail, Government, and Education.
- Talkdesk AI Trainer: Update and retrain AI models with no code and generative AI.
- Talkdesk Navigator: Generative-AI powered routing and orchestration.
Top 3 Benefits
- Automate routine and complex contact center tasks to optimize costs with Talkdesk AI.
- Empower agents with AI-powered coaching, intelligent automation, and no-code customization tools.
- Illuminate and analyze customer experience interactions, optimize journeys, and ensure responsible AI.
Learn More About
Evara Health: 98% reduction in wait time
Pogust Goodhead: $750K with improved efficiencies
Michaels: Retailer improved service levels 89% year over year
