COMPANY PROFILE

HGS

Intelligent Experience Partner

Transforming operations through applied AI, data engineering, and scalable digital solutions that deliver measurable impact. 

PRODUCTS AND SERVICES
  • Data & Analytics strategy and platform modernization enabling real-time decision making
  • Extended Planning & Analysis (XP&A) with connected, real-time data insights for smarter forecasting. 
  • Applied AI solutions, including agent assist, task automation, and intelligent workflows
  • Digital interactive services including performance marketing, social engagement, content & creative, data & insights
  • DX including world class Enterprise Web Platform modernization with AI integration, ecommerce and social engagement 
  • CX platform modernization services across voice, digital and asynchronous channels on AI platforms
  • Cloud migration and optimization using AI based LLM models
  • SAP Trade Management expertise for Consumer Products 
  • Enterprise operations including IT outsourcing, platform support, application services, SOC uplift and secure systems reliability
  • Enterprise applications including ERP modernization, SAP expertise, platform integration and ongoing application support
  • CRM solutions including optimization, integration, omnichannel alignment and lifecycle management
  • ITO and HRO services

Top 3 Benefits

  • Accelerate enterprise-wide digital transformation across Technologies, Digital Marketing & eCommerce, and Outsourcing
  • Improve performance using real-time data & analytics, predictive intelligence, and streamlined digital workflows
  • Reduce operational cost with BPO, automation, DevOps, and modern engineering delivery models

Selected cases