Crossing Minds
Company Profile

AI platform designed for enterprise brands to simplify and standardize merchandising, serve highly personalized experiences, and enable conversational search.
Products and Services
- Data Enrichment: Optimization of all the data associated with a storefront, including product information and properties and user data in order to standardize product listings and tagging, saving time for merchandising and improving search and discovery for end users.
- Personalized Experiences & Recommendations: Better, more relevant product recommendations based on user taste and on-site behavior as opposed to demographic data. Personalized experiences on homepage, PLP, PDP, cart view, via SMS and email, in-app, etc.
- Conversational Search: ChatGPT-based technology to enable more organic discovery of products by end users, even using abstract or vague search terms. Think talking to a chatbot but one that actually had the knowledge of a floor salesperson.
Top 3 Benefits
- Optimized data (saves time and money on tedious, manual merchandising efforts; enables better search and discovery by end users)
- Highly personalized recommendations at scale (put the right items/products in front of customers faster, and at rapid scale across large catalogs)
- Conversational search (a new innovative way to shop online – no longer reliant on stringent keyword search)
Learn More About Crossing Minds
How Grailed solved the marketplace “cold start” problem and maximized email impact
HobbyLink Japan sees 1,321% ROI after switching to Crossing Minds