BrandBastion

Company Profile

www.brandbastion.com

We help brands grow by managing their social media engagement across paid and organic in real-time.

Products and Services

  • Community Management – we respond to comments in need of attention 24/7.
  • Comment Moderation – removing harmful content, and protecting brand reputation.
  • Proactive Engagement – we engage with trending content on your behalf.
  • Crisis Monitoring – we alert you for potential issues.
  • Unified visibility on analytics & reports & accurate sentiment monitoring  – drive decisions with key insights.

Top 3 Benefits

  • We’re a tech company with managed service offering, including community management, moderation, crisis management and proactive engagement. Other tools require your team to log in and manually do this, which makes 24/7 coverage almost impossible.
  • We’ve trained proprietary AI on a vertical-specific level for a decade. This enables the highest-quality, fastest turnaround on the most relevant insights across your social media.
  • We cover over $2B in annual ad spend on social media, protecting brand investment as people increasingly pay attention to comments on ads. How comments on paid ads are managed directly impacts ad performance.
Case Studies

VShred – Uses BrandBastion to Enhance Community Safety and Engagement

BetterHelp – How BetterHelp Prioritized Customers’ Well-Being While Increasing Positive Sentiment by +116%

Mindvalley – Mindvalley Boosts Ad Performance by Managing User Engagement: An A/B Test

Purdue University – Uses BrandBastion to Boost Engagement & Positive Sentiment

WorldRemit – Keeps their customers safe and well-informed while increasing positive sentiment by 61%

Binance – How Binance Protects its Community and Brand with BrandBastion Safety